Zebra Technologies Corporation (ZBRA), an innovator at the edge of the enterprise with solutions and partners that enable businesses to gain a performance edge, announced the results of its third annual Intelligent Enterprise Index which indicates a record 61 percent of enterprises worldwide are on the path to becoming “intelligent,” compared to only 49 percent in 2018.
This global survey analyzes the extent to which companies connect the physical and digital worlds to drive innovation through real-time guidance, data-powered environments and collaborative mobile workflows. Their “Intelligent Enterprise” Index scores are calculated using 11 criteria that include Internet of Things (IoT) vision, adoption, data management, intelligent analysis and more.
Based on these criteria and driven by an overwhelming pressure to improve the customer experience, retail organizations have gained the most momentum in the last 12 months, graduating from the bottom of the 2018 vertical Index rankings to nearly the top of the 2019 list, second only to Healthcare.
The number of companies defined as truly “intelligent enterprises” by achieving a score of 75 points or greater on the Index has also risen year over year. 17 percent of organizations with at least 250 employees crossed this threshold in 2019 versus only 11 percent in 2018. Interestingly, 37 percent of surveyed small to medium-sized businesses (SMBs) with 50-249 employees scored 75 points or greater on the Index, indicating SMBs with an IoT vision are in many cases more “intelligent” than large enterprises.