UPS Launches new business Platform UPS My Choice

Industry-first platform serves the needs of small and medium-sized businesses, and is currently available to U.S. customers.

UPS UPS My Choice


Currently UPS My Choice for business is available in the United States. Limited international expansion is planned for early 2020.

Benefits include:

  • Time savings from expanded visibility by multiple users in a single organization
  • Improved customer service through proactive monitoring of shipments with notifications and a convenient, mobile-responsive dashboard
  • Reduced labor costs through better inbound staffing based on inbound shipping forecasts
  • Reduced inventory carrying costs through an improved inbound forecast, enabling companies to keep less inventory on hand

E-commerce continues to increase consumer expectations around order-to-delivery speed. Streamlining and optimizing the customer experience is key to helping SMBs build a reputable brand and earn repeat business. UPS My Choice for business helps SMBs meet those expectations through access to important visibility information and preference-driven alerts – improving their inbound receiving, outbound shipping, and customer service.