Turkish Cargo unveils its new digital solution partner, ‘Cargy’
Turkish Cargo's 'Cargy' uses artificial intelligence to provide customers the opportunity to make inquiries on the status of their cargo 24 hours a day, seven days a week.
July 17, 2020
By PLA Editor
Providing air cargo service to 127 countries worldwide, Turkish Cargo’s “CARGY”, the new artificial intelligence robot that provides customers with the opportunity to inquire about the status of their cargo 24/7, goes live.
During its initial phase, Cargy, the artificial intelligence-based chatbot and the new member of the Turkish Cargo family, provides the users with the opportunity to inquire about the current status, details, available dates, and flights for their cargo shipments via the airway bill (AWB) number.
Serving at the WhatsApp number of 0850 333 0777 with Turkish and English language options, Cargy will offer the opportunity to inquire about the rate details at its second phase in September and will provide other details related to the cargo at its third phase which will go live in December.
You can at any time inquire about the status of all of your cargo shipments through Cargy and check for the flights that meet your requirements.
Enhancing its technological infrastructure day by day and offering conveniences to its customers in its global network by steps of digitalization, Turkish Cargo continues to enhance its service quality.