Legacy systems could be hindrance

“The software applications companies run within their businesses dictate their operating procedures and capabilities as a business,” she says. “These applications should help companies move ahead by offering more value to customers with improved service options. Legacy systems can be very difficult and expensive to improve and expand upon if not done in an appropriate […]


“The software applications companies run within their businesses dictate their operating procedures and capabilities as a business,” she says. “These applications should help companies move ahead by offering more value to customers with improved service options. Legacy systems can be very difficult and expensive to improve and expand upon if not done in an appropriate fashion. There is often a general lack of understanding of the existing, outdated system throughout the organization because staff members who were once experts on it have retired and new personnel have not been properly trained. By implementing new systems with improved documentation processes and better scalability options, a company can help to ‘future-proof’ their business and be better prepared for change and growth in the coming years.”