Why DHL Global Forwarding is Asia Pacific’s top employer

This is the second straight year DHL Global Forwarding was recognised by the Top Employers Institute, in view of its HR best practices,

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DHL Global Forwarding Asia Pacific recognized as Certified Top Employer 2021 second time in a row

Press Release

DHL Global Forwarding, air and ocean freight specialist of Deutsche Post DHL Group, was once again recognised as Top Employer for 2021 in Asia Pacific by global certification company Top Employers Institute.

The certification attests to DHL’s achievement in implementing HR best practices, focused on fostering a positive work environment and encouraging its employees’ personal and professional development.

In addition to being certified Top Employer 2021 in Asia Pacific, DHL Global Forwarding was once again named Top Employer globally and in 34 countries, including India, Indonesia, Malaysia, Philippines and Thailand.

Also read: DHL Global Forwarding makes key picks for Asia Pacific

The Top Employers Institute Global Certification Programme annually certifies and recognises companies in participating countries who demonstrate excellence in people practices.

During the pandemic, Deutsche Post DHL Group’s purpose of “Connecting people. Improving lives” proved more pertinent than ever. Employees kept the network running 24/7 to ensure a steady supply of life sciences & healthcare necessities further highlighted the commitment and importance of each individual at DHL Global Forwarding and the rest of the group.

“With more than half a million employees across the globe, Deutsche Post DHL Group counts our people as our greatest asset. By ensuring that our superstars are happy at work and fired up to give their best each day, we are creating a virtuous cycle that feeds into great business outcomes,” said Kelvin Leung, CEO, DHL Global Forwarding Asia Pacific.

“We are delighted that the Top Employers Institute has recognised DHL Global Forwarding Asia Pacific’s people-first strategy with the Top Employer 2021 award,” he added.

The Top Employers Institute programme certifies organisations based on the participation and results of their HR Best Practices Survey. This survey covers six HR domains consisting of 20 topics, including people strategy, work environment, talent acquisition, learning, well-being and diversity & inclusion. In total, the programme has certified more than 1,600 Top Employers in 120 countries/regions across five continents.

“Receiving the Top Employer award again this year has revalidated that our human resource strategy for DHL Global Forwarding Asia Pacific is on the right path. However, we are not resting on our laurels and we are continuously innovating to stay ahead of the evolving needs of our people, our business and the environment that we are operating in,” said Celine Quek, vice president and head of human resources, DHL Global Forwarding Asia Pacific.

At DHL Global Forwarding, training opportunities and talent development programmes are consistently reviewed and benchmarked against industry requirements. All employees go through a mandatory DHL Certified International Forwarder (CIF) programme upon induction to ensure that they adhere to the same global standards as colleagues in the global network, abiding by the strictest code of conduct and business principles. In its fifth year, the CIF is a key initiative with a portfolio of culture- and capability-enhancing programs that support DHL Global Forwarding’s growth strategy.

Further, the forwarder started initiatives to promote diversity and inclusion in the company, such as “Women at DHL Global Forwarding, Freight,” which enables more women to fill leadership roles. The initiative aims to promote a cultural mindset with a keen focus on equal opportunities by offering work arrangements, transparency, and career support.

Another initiative, “Well-being at DHL Global Forwarding, Freight” engages employees by examining how employees’ tasks, expectations, stress levels and working environments affect their overall health and happiness. Especially in challenging times, such as when a global pandemic is affecting nearly every aspect of life, a pulse check and active management of employees’ well-being are crucial. The organisation encourages employees to boost their ‘wellbeing’ in three ways: Be Social, Be Present, Be Active.

“Despite the challenging year we have experienced, DHL Global Forwarding has continued to demonstrate the power of putting their people first in the workplace. We are proud to share this year’s announcement and congratulate the organisations who have been certified in their respective countries through the Top Employers Institute programme,” Top Employers Institute CEO David Plink expressed in a statement.

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