DHL Global Mail expands its toehold in Asia

India and China are also definitetargets, and Knappik says discussionscontinue with China Post about possiblejoint activities. DHL Global Mailalready provides linehaul for ChinaPost for international airmail, which ishanded over to DHL’s air network tobe flown out of the country. The movement of international mailfor post office is DHL Global Mail’sbiggest success story. Some years backit […]


India and China are also definitetargets, and Knappik says discussionscontinue with China Post about possiblejoint activities. DHL Global Mailalready provides linehaul for ChinaPost for international airmail, which ishanded over to DHL’s air network tobe flown out of the country.

The movement of international mailfor post office is DHL Global Mail’sbiggest success story. Some years backit created GLOBALMATCH, whichKnappik describes as ‘one of the firstglobal mail freight forwarders’. Thisconsolidates and containerises mail toobtain better rates from airlines andto make distribution more efficientand reliable.

The containers can also be trackedin transit, matching another growingtrend among the world’s post offices.But Knappik says only in a few countries– such as Germany and the Netherlands– can the tracking be integrated withthe post office’s own system. ‘In mostcountries, post offices lack the EDIcapability, and we can only track themail until we hand it over to them,’he says.

DHL’s increasing international airnetwork – and in particular the newcapacity available to it through its stakein Polar Air Cargo – has a key role toplay in this market. Though expressshipments account for most of themovements on the air network, mail isgiven allocations too, Knappik says.

The Asian picture is in dramaticcontrast to Europe and the US, wheregreater liberalisation means DHL GlobalMail can get into mainstream mailoperations. Knappik himself is nowbased in the US, which now accountsfor almost $1bn in revenues, and whereeverything but final delivery to homesand offices is liberalised.