FedEx helps businesses tap peak season prospects

Increasing cross-border shopping makes peak holiday shipping season a gift for e-tailers and small- and medium-enterprises in Asia Pacific

Air & Cargo Services air cargo Air Cargo Asia air cargo freight Air Forwarding air freight Air Freight Asia Air Freight Logistics air freighter air freighting Air Logistics Asia Air Shipping Asia airlines cargo airways cargo asia cargo news cargo aviation FedEx Karen Reddington

FedEx is again expecting to see a record number of packages, between 380-400 million packages over the season, shipped through its global network over the upcoming peak holiday shopping season.


The growth of cross-border e-commerce, where consumers shop and ship from e-tailors outside their home country, is turning the peak shipping season into a truly global phenomenon. For instance, 37% of purchases made on Singles Day in China on November 11 – which itself sits very close to peak season – were from international brands or merchants 1. Cross-border shopping will make up 20% of e-commerce sales by 2022, led by Asia Pacific which will be the largest cross-border e-commerce region for both imports and exports 2.


The peak season brings enormous opportunities to e-tailers, especially small- and medium-sized enterprises (SMEs), which rely on cross-border shopping to reach a bigger, international, customer base. FedEx helps e-tailers make the most out of the peak season by simplifying shipping processes for businesses and enhancing the shopping experience for end-customers.


“While an online purchase is as easy as just a few clicks, logistics providers like FedEx are working hard behind the scenes powering every moment in an e-commerce shopping experience,” said Karen Reddington, president, FedEx Express Asia Pacific. “Our business is the backbone of the e-commerce market. As an engine supporting the e-commerce value chain, the end-to- end services portfolio we offer is a fundamental ingredient to our customers’ business success.”


FedEx is at the forefront of supporting the millions of businesses in the e-commerce ecosystem, empowering every process in the value chain, from the pre-purchase stage when end customers place items in the shopping carts, the payment and delivery process, to the post-delivery services such as returns. Meanwhile, FedEx services like WeChat payment for Chinese customers and e-commerce self-collection services in Hong Kong are critical to enhancing the customer experience, encouraging repeat purchases and fuelling future business growth.

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