Cainiao turned 10 this year and has evolved from plugging existing gaps in the industry using proprietary technologies, to one that prioritizes customer-centricity. At the company’s recent global summit in June, the company pledged a new benchmark global delivery service, one that will take five working days across the smart logistics network that it is progressively building. The move is rightfully so given the influence of online shopping and e-commerce on logistics players and the need to … [Read more...] about Cainiao’s 10th year: Mastering e-commerce logistics
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What are air cargo community systems? – Part 2
Airports and ports, with some still stuck behind legacy systems, can be prone to unwanted downtime and outages that can have severe economic damages for operators. In a highly fragmented setup, logistics and transport service providers need a secure way to communicate and monitor shipments to operate with better efficiency. It also needs to be sustainable. In a 2-part series, Payload Asia talks to the bosses at Nallian and Kale Logistics Solutions to find out how air cargo community systems can … [Read more...] about What are air cargo community systems? – Part 2
What are air cargo community systems? – Part 1
Airports and ports, with some still stuck behind legacy systems, can be prone to unwanted downtime and outages that can have severe economic damages for operators. In a highly fragmented setup, logistics and transport service providers need a secure way to communicate and monitor shipments to operate with better efficiency. It also needs to be sustainable. In a 2-part series, Payload Asia talks to Geert van Brempt and Amar More, bosses at Nallian and Kale Logistics Solutions, to find out how air … [Read more...] about What are air cargo community systems? – Part 1
How AI, LLMs are transforming the airline industry
Artificial intelligence, and in particular large language models (LLMs), have significant potential to revolutionise the airline industry. Whilst AI and neural networks, the models underlying LLMs, have been in existence for many years, it is in 2023 that they have reached mainstream prominence with the introduction of ChatGPT. This AI model, built upon LLM technology, has surprised even experts with its remarkable accuracy and, in certain scenarios, demonstrates capabilities close to what … [Read more...] about How AI, LLMs are transforming the airline industry
ACI Asia-Pacific, China Civil Airports ink memo
Airports Council International (ACI) Asia-Pacific and the China Civil Airports Association (CCAA) have signed a memorandum of understanding to strengthen cooperation and promote excellence in airport operations and management. The MoU is expected to enhance the synergy between the two organisations to promote regular exchanges of information and economic data, assessment of airport service quality, customer service best practices and capacity building initiatives by establishing communication … [Read more...] about ACI Asia-Pacific, China Civil Airports ink memo
Forging the future with AAT’s new chief
In an interview, Payload Asia talks to Asia Airfreight Terminal’s Mike Chew, who took the reins at AAT in December last year, as he looks back on the year that was, as well as his prospects on what lies ahead for the Hong Kong-based air cargo terminal operator. Can you give us a background on how the company performed in 2022? Compared to 2021, the cargo performance in 2022 worldwide was weaker. We had a good year in 2021 with many cargo charter operations which we have not seen in 2022. … [Read more...] about Forging the future with AAT’s new chief