ANA becomes 5th Asia Pacific carrier to select IMS Solution from Satair

All Nippon Airways of Japan signs for Integrated Material Services (IMS) solution from Satair and becomes the fifth Asia-Pasific carrier to select IMS

All Nippon Airways (ANA) of Japan has signed a multi-year IMS contract with Satair – an Airbus services company – for a long-term, fully integrated end-to-end supply chain package covering expendable material for the airline’s continuously growing 18-strong A320 family fleet, comprising A320CEO and NEO and A321CEO and NEO.


The service from Satair commenced in December 2017 and includes planning, sourcing, purchasing, logistics and inventory management covering some 15,000 part numbers with a possible increase in the part number scope to follow.


Toshiaki Kobori, Deputy SVP Engineering and Maintenance Centre, ANA stated: “We are very pleased to have signed this contract with Satair and look forward to folding out our relation over the coming years in the IMS setup. Our expectations are high and we trust that Satair will deliver.”


The coverage includes all expendables materials needs of ANA. A collaborative on-site team consisting of both Airbus/Satair and ANA staff working in one office are creating a truly integrated and seamless operation to deliver the service.


Stéphane Ginoux, President of Airbus Japan said, “By establishing a dedicated team at ANA, we have become closer and can provide the most responsive support in a timely manner to our long-standing customer in the country. Together with our experts from Satair, we will offer the most comprehensive solutions and after-services to the airlines.”


Bart Reijnen, Chief Executive Officer of Satair commented: “We are delighted to welcome ANA to the growing number of Asia-Pacific carriers who have selected our IMS product offering. This is our first long-term commitment with ANA on the Airbus aftermarket and the airline will benefit strongly from having a significantly reduced cost of ownership with a guaranteed performance level provided by Satair.”


He added: “Airlines want to focus on their core business of serving passengers’ needs and entrust operational support activities such as materials management to experts. Satair provides integrated solutions by breaking old traditions and partnering up with our customers and OEM partners. Our solutions are tailor-made for the supply chain requirements of airlines, MROs and OEMs who want to outsource their non-core activities – such as material management – to ensure total availability where and when they need it. Satair is well placed in the market to exceed ANA’s expectations to provide this service in a great long-term partnership. We look forward to earning the trust in us over the many years to come.”


IMS was introduced by Satair as a strategic initiative to respond to customers’ growing requirements for a fully flexible and integrated expendable supply solution in a collaborative approach and service for all aircraft types. With IMS, Satair is directly involved in supporting the aircraft availability, which goes well beyond a traditional customer-supplier relationship.


Satair CEO Bart Reijnen shakes hands with Toshiaki Kobori, Deputy SVP Engineering and Maintenance Centre, ANA