The US Postal Service (USPS) has announced “a dramatic realignment” of several of its core functions in a move designed to “position the organisation to capitalise on new competitive opportunities and significantly enhance the vision of its customer outreach”.
The USPS said the “realignment”created two new strategic focal points including grouping all major shipping and mailing products in one division; and another focusing on customer service,giving priority to the interests of business and individual mailers.
“The decisions may be viewed as a sea change for some,” said US post master general John Potter. “But these are challenging times and it’s critical that we take advantage of recent changes in federal law which give us the tools to move into the competitive environment. We are now positioned to do that.”
“These changes recognise the dynamic economics of our business, will increase our effectiveness and enhance the value and attractiveness of our shipping and mailing services for existing customers and for new ones.”
The USPS also said that the Intelligent Mail Barcode, which would become the technical foundation of mail operations- acceptance, payment, verification, processing, diagnostics, routing transportation and delivery – would come on line in May 2009.