Singapore scored a deuce at FAPAA’s annual awards night with Singapore Airlines Cargo and Singapore Airport Terminal Services Limited (SATS) both walking away with top honours. Th e FAPAA Award seeks to honour the best in the airfreight business as identified by the national airfreight associations through an annual survey conducted by the global auditing firm of Ernst & Young.
SIA Cargo took the top award for the third year in a row, after being voted number one in “Th e Best Airline Cargo Service” category by FAPAA. Th e Singapore carrier beat out second place Emirates SkyCargo and third ranked Cathay Pacifi c Cargo.
Factors that were taken into consideration when the evaluations were made include uplift and delivery as committed, track and trace capability, pre-shipment service, staff customer service and value-for- money service.
SATS on the other hand, also took top honours by winning the “Most Friendly Airport for Cargo 2006-07”. SATS was evaluated based on these criteria ¨C cargo delivery time, competitive costs, level of loss or pilferage, availability of value-added services as well as level of efficiency and customer service.
It beat Incheon and Hong Kong airports, which placed second and third, respectively.
Said Mr Yacoob Piperdi, SATS’ Senior Vice President (Cargo): “Winning the FAPAA Award is a double joy for us as this is the second award we have clinched within the same week. It is a recognition of our strong commitment in continuously improving our cargo handling facilities and services for the benefit of the air cargo community.”