LATAM launches new end-to-end system

The end-to-end air cargo management system in Latin America is facing a change, as the newer CROAMIS system developed by Wipro Limited. The new technology will be equipping LATAM with the most refined cargo management system.


LATAM


The end-to-end air cargo management system in Latin America is facing a change, as the newer CROAMIS system developed by Wipro Limited. The new technology will be equipping LATAM with the most refined cargo management system.

 

“One of the most important and ambitious projects in our history”. This is how LATAM Cargo employees have described the project that will replace the various cargo management systems in use today with a single system that will include all business functionalities, from planning to money collection.

 

Besides providing customers with more and better tools, the new system will enhance efficiency by standardizing processes across different regions and reducing costs thanks to its Software as a Service (SaaS) model. Following a strict evaluation process, LATAM Cargo selected CROAMIS, a system developed by Indian-based WIPRO, as its new cargo management system.

 

Due to the project’s magnitude, 45 employees will be dedicated exclusively to its execution, with support from more than 100 associates. Once the deployment is completed, towards the end of 2020, LATAM Cargo will have one of the industry’s most modern and sophisticated system platforms.

 

“Maintaining our position of leadership in the air cargo market to, from and within Latin America requires us to continuously evolve and innovate. Having a robust, modern and efficient technological platform is essential to remain competitive in today’s air cargo industry. Wipro’s CROAMIS cargo management solution will not only allow us to satisfy our customers’ current needs, but also will enable us to meet future challenges. In addition, deploying this new system will increase our reliability and optimize our cost structure. The CROAMIS platform meets all our requirements to take a big leap forward in our domestic and international markets,” said LATAM Cargo CEO, Andrés Bianchi.