dnata successfully tests the use of blockchain technology

dnata, Emirates Innovation Lab, flydubai Cargo, and IBM successfully complete a PoC using blockchain technology for airfreight transportation in Dubai

Blockchain Technology dnata Emirates Innovation Lab Flydubai Cargo IBM

dnata’s cargo operations, in conjunction with Emirates Innovation Lab, IBM and flydubai Cargo, created a new value proposition for cargo service delivery through the use of blockchain technology. This has added value by eliminating redundant data and improving visibility and transparency for all stakeholders. As a result, processes can be streamlined and simplified right from origin to the final destination.


In cargo, much of the processes is traditionally paper based, which requires multiple sign-offs by inspectors and receivers before goods can be delivered. Even when the system is electronic, it still requires multiple parties to sign off on cargo shipments, creating a lengthy administrative process. To try and streamline this process, blockchain technology can be used to manage and track the paper trail of cargo containers by digitizing the supply chain. In such a scenario, what makes blockchain infallible is that, no one party can modify, delete or even edit any one of the blocks without the consensus from others on the network.


flydubai Cargo and dnata, in collaboration with Emirates Innovation Lab and IBM jointly developed a logistics platform in which blockchain infrastructure was implemented for supply chain transactions from a purchase order from the origin to delivery to the Consignee warehouse at its destination. Through PoC (Proof of Concept), they were able to identify issues from various perspectives such as technology, security, operation, legal perspectives, and were able to realise new supply chain services including digitalisation of documents.


The blockchain technology for dnata’s cargo operations is a very secure way to share information between parties. It creates a permanent, digital public ledger of transactions which can be shared amongst a distributed network of computers. The sharing possibilities of this technology create endless opportunities for logistics/supply chain applications. These include improvements of transparency and data sharing across the supply chain, better tracking of orders, reducing errors and better fraud detection.


(L-R) Sathish Jeyakumar – Principal Architect at the Emirates Innovation Lab; Srividhya Rangarajan – Process and Governance Manager at the Emirates Innovation Lab; Kevin Ennis – Vice President, Corporate & Business Development at dnata Cargo; Mohamed Hassan, Vice President of flydubai Cargo; Sam Chacko, Manager – Cargo Operations, flydubai Cargo; Shaju T. Chacko, Manager, Cargo Revenue Optimisation, flydubai Cargo; Amr Refaat, General Manager, IBM Middle East and Pakistan