Delta Cargo is introducing DASH Critical & Medical, the first fully GPS-enabled, same-day product offered by a U.S. freight carrier. The new service provides real-time tracking and monitoring of any eligible shipment, and customers can ship items up until 45 minutes prior to scheduled flight departure. DASH Critical & Medical is now available from 10 locations nationwide namely Atlanta, Chicago, Cincinnati, Detroit, LaGuardia (New York), Los Angeles, Memphis, Minneapolis, Rochester and Seattle with service to 89 mainland U.S. destinations and Hawaii.
“We’ve tailored and developed this product around our customer needs with the highest boarding priority of any Delta Cargo product, and the fastest transit times in the logistics industry. No one else offers a comparable service,” said Gareth Joyce, Delta’s senior vice president – Delta Cargo.
“Through our soft launch at the end of 2016 customers made it clear that our eyes on approach to these shipments gave them great confidence and the fact that the products such as legal documents or organ transplants got to their destination quicker than if taking the product themselves. We are working to expand the program across our domestic and international network as well as make enhancements.”
DASH Critical & Medical shipments have clearly visible, unique pink packaging and include GPS tracking that is proactively monitored by a dedicated team throughout the journey. This helps to ensure that important shipments are in the right place at the right time throughout the shipping process.
Delta’s DASH Critical & Medical offers premium domestic service for time-sensitive, small packages such as medical commodities, legal documents, essential machinery parts and aircraft on the ground (AOG) components. FAA Lifeguard/Medevac-designated shipments must ride as DASH Critical & Medical.
If delivery is impacted by irregular operations, such as limited flying due to bad weather, the monitoring team will proactively contact local airports to help coordinate the export, transfer and import of all DASH Critical & Medical shipments. DASH Critical & Medical is available for anyone shipping items less than 16 oz. Shipments up to 100 pounds per piece from companies with TSA Known Shipper status can also be accepted as DASH Critical & Medical.