FedEx launches customised freight service ex-China

The service benefits customers with special temperature control, package security and shipping needs, including those in the high-tech, healthcare, and manufacturing sectors.


FCF FedEx Custom Critical FedEx Customised Freight Karen Reddington


FedEx Express has launched FedEx Customised Freight (FCF) in mainland China, a new service for outbound shipments from China to the rest of the world and inbound shipments from the US and key Asian markets to China.  The service benefits customers with special temperature control, package security and shipping needs, including those in the high-tech, healthcare, and manufacturing sectors.

Karen Reddington Karen Reddington

“Customers’ needs are constantly evolving in a changing market, and FedEx is always looking for ways to adapt and innovate our solutions to cater to them,” said Karen Reddington, president, FedEx Express Asia Pacific. “FedEx Customised Freight is one example of this.  This solution is aimed at customers with complex or unusual shipping requirements, who benefit from a tailor-made shipping service combined with FedEx industry-leading supply chain expertise.”

Available across China, FCF brings together the considerable experience of FedEx Express and FedEx Custom Critical.  By leveraging the FedEx Express global network and the customised value-added services of FedEx Custom Critical, FCF determines door-to-door routing based on the customer’s special shipping needs, along with integrated transportation management and coordination. FCF is already available in Australia, Hong Kong, Japan, Korea, Singapore and Taiwan.