SingPost continues to innovate with new e-commerce shopping mall

Singapore Post (SingPost) has started construction work on a new S$150 million (US$107 million), 270,000ft² retail mall that combines the benefits of both online and offline shopping by offering a complete suite of e-commerce logistics solutions. The new mall – to be completed by mid-2017 – will be built as part of the Singapore Post […]


e-commerce SingPost


Singapore Post (SingPost) has started construction work on a new S$150 million (US$107 million), 270,000ft² retail mall that combines the benefits of both online and offline shopping by offering a complete suite of e-commerce logistics solutions.

The new mall – to be completed by mid-2017 – will be built as part of the Singapore Post Centre (SPC) and will offer greater convenience, choices and experiences to consumers by providing online e-merchants and brick-and-mortar shops all under one roof.

Wolfgang Baier, group CEO of SingPost, said: “SingPost is building a unique and disruptive concept – converging online and offline – to gain maximum customer benefits. With the new retail mall at SPC, consumers can enjoy the best of both worlds while businesses can potentially cut costs and focus on enhancing customer experiences. This is an important shift in mindset as well as the retail and e-commerce landscapes. The convergence of online and offline will bring exponential benefits to consumers and businesses.”

Online shopping through e-merchants will include in-shop online ordering and flexibility in delivery and pickup timings. For example, a consumer could browse in store, purchase the product online and arrange for delivery of the product directly to their home.

The consumer could then continue shopping, watch a movie or have a meal in the mall without having to carry bulky shopping bags. The retailer, on the other hand, could save on storage space in store, as fulfillment would be carried out at the warehouse.