Forwarders need better pharma understanding

Logistics companies must improve their understanding of the pharmaceutical industry to better serve their customers, IJS Global director Naomi Landman told delegates at the recent Flypharma Conference in London, UK.


Logistics companies must improve their understanding of the pharmaceutical industry to better serve their customers, IJS Global director Naomi Landman told delegates at the recent Flypharma Conference in London, UK.

She said the pharmaceutical industry is going through a major transition, moving away from a one-size-fi ts all model to one built carefully around individual care, personalisation and wellness. “We need to come together and collectively broaden our understanding of the pharma supply chain and not just focus on the freight aspects,” she said.

Technological advances, as well as tax, regulatory, and market demands are driving change and making the pharmaceutical supply chain more complex, she said, adding that supply chain solutions must be fl exible and reliable and providers must be able to create bespoke solutions based on a clear understanding of the customer and their business.

Landman added that IJS Global – a freight forwarding and logistics services provider – has recruited logistics specialists from the pharma industry bringing first-hand knowledge and experience. “Th is has enhanced our ability to off er fl exible and effi cient solutions that maintain product integrity,” she said.

“Pharmaceutical logistics is a demanding, time critical industry that requires the immediate availability of insight whilst appreciating the client’s sensitive needs and requirements,” she said. “Our solutions are developed from close collaboration with our customers and suppliers as well as the accumulated experiences of our people and industry knowledge.”