Qatar launches door-to-door, on-board courier services

Qatar Airways Cargo will launch an express airfreight service for door-to-door and time-critical shipments.


door-to-door Hamad International Airport onboard courier Qatar Airways Cargo time-critical Ulrich Ogiermann


Qatar Airways Cargo will launch an express airfreight service for door-to-door and time-critical shipments. The new QR On-Board Courier service will be rolled out across the cargo carrier’s global network on 1 August 2015, enabling customers to book time-definite airfreight delivery solutions.

QR On-Board Courier will provide bespoke transportation services, which meet customers’ specific requirements, with dedicated couriers accompanying each shipment from collection to delivery direct to the recipient, the carrier said. The Qatar Airways Cargo team will provide a comprehensive booking service for customers from flight reservations to entry requirements and customs regulations anywhere in the world. The maximum level of security will also be provided for customers’ courier shipments. and customers will be able to track the real-time progress of their shipment at any time by using the online tracking system and customers will be able to track the real-time progress of their shipment at any time by using the online tracking system.

Ulrich Ogiermann, Qatar Airways’ chief officer cargo, said: “Time matters to our customers, and Qatar Airways Cargo’s new On-Board Courier service will focus on speed of delivery providing reliable transportation solutions to meet the demands of time-sensitive industries such as the high tech and automotive sectors. With Qatar Airways’ global network operating to 150 destinations, this premium service will be invaluable for multinational businesses that are at risk of supply chain delays.”



  • John Hugh Doyle

    The notion of an airline providing door-to-door time definite services represents the triumph of PR over reality. Time Definite delivery requires a ‘closed loop’ operating environment from shipper to consignee. Qatar Airways cannot provide this and is simply in the game of making promises without the means of of delivering them reliably. Other airlines have tried this in the past couple of decades and all were found wanting, as Qatar Airways will find out in time.

    • Vijay Panchmatia

      John Doyle, I agree… my experience with EK Cargo bears this out. Moreover I have worked for FedEx and know how courier works. Good luck QATAR AIRWAYS! – Vijay Panchmatia

      • John Hugh Doyle

        Vijay
        I don’t think FedEx, UPS, DHL will be shaking in their boots. It is amazing how little airlines understand the structure of the air freight industry
        Hugh

  • Upon contacting QR Cargo in Hong Kong after reading this article they advised they did not know anything about this service and would refer me to someone at QR in DOH. Followed up several times and no reply. Not too impressive a start.