ACS investing heavily in on board courier

Aircraft charter specialist Air Charter Service has announced plans to invest heavily in its On Board Courier (OBC) division worldwide.


ACS investing heavily in on board courier


Aircraft charter specialist Air Charter Service has announced plans to invest heavily in its On Board Courier (OBC) division worldwide. Justin Lancaster, group commercial director at ACS, said: “We have been offering OBC solutions to forwarders and airlines for several years now, but we felt that it was an area where we could improve our service and so we now have invested in a dedicated operations office in Frankfurt. We have good relationships with more than 25,000 freight forwarders around the world, many of whom use us for time critical charters, so providing them with hand-carry options was the logical next step.”

Lancaster noted that ACS has hired several industry specialists and have updated more than 35 visas for countries that they weren’t previously able to fly to at a moment’s notice. ACS also brought in Oliver Weigelt as the new Global Time Critical manager to head up the operation. He brings with him over 10 years’ experience of freight forwarding and express couriering.

In March and April alone ACS said it averaged more than one booking a day, after only a ‘soft launch’ of the service to selected customers. “We are planning on expanding this offering further over the next few years with offices on other continents in cargo hubs around the world to allow for the expected increase in demand. We aim to be the largest provider of OBC services to freight forwarders in the world,” Lancaster said.