DHL Express invests on Thai infrastructure
Part of the new investments include the relocation of DHL Express Thailand's head office, the expansion of DHL service points and a new service centre in Thailand.
May 27, 2015
By Denice Cabel
DHL Express announced plans to increase its investments in physical infrastructure and services in Thailand to 180 million baht (EUR 4.9 million) in 2015 to deliver business growth and enhance service quality.
Part of the new investments include the relocation of DHL Express Thailand’s head office, the expansion of DHL service points and a new service centre in Thailand. Recently, the company has also introduced a customer experience management programme for its customers.
During the first four months of 2015, DHL Express experienced strong growth in several sectors, including in the SME segment and electronics, among others. DHL expects this trend to continue as new customers come onboard, while the company retains an existing base of thousands of active customer accounts.
Yasmin Aladad Khan, senior vice president, DHL Express South East Asia and South Asia commented, “Our major strategic initiatives in Thailand are aligned with Deutsche Post DHL Group’s Strategy 2020, which aims to define the Group’s next phase of development. With the vision of becoming a company that defines the logistics industry, we believe our investments in facilities, network and people in a growth market like Thailand will enable us to not only lead the industry but become a provider of choice. This robust investment also reflects DHL’s confidence in the long term stability of the Thai economy and logistics sector.”