SATS announces cold-chain training institute

The Singapore-based ground handler has announced a new SATS Coolport Academy to train cold-chain professionals has also launched a one-stop e-Acceptance initiative, which will transform the process for the lodging of export cargo at its airfreight terminals at Changi Airport.


CEIV Changi Airport cold chain Coolport e-Acceptance IATA International Air Transport Association pharmaceuticals [email protected] SATS SATS Coolport Academy


“The shipping of pharmaceutical products is one of the most promising areas in the airfreight industry. This US$60 billion market is helping to compensate for the decline in other goods that had previously been shipped by air. Having SATS Coolport Academy established as an IATA Regional Training Partner in pharmaceutical handling will ensure that there will be sufficient talent in Singapore and the region to support the growth of this segment in the air cargo industry, and ensure the reliable transportation of temperature sensitive pharmaceutical products,” said Conrad Clifford, regional VP for Asia-Pacific, IATA.

SATS is also pioneering a one-stop e-Acceptance initiative, which will transform the process for the lodging of export cargo at its airfreight terminals and reinforce Changi’s position as a leading international air cargo hub.

“Air cargo still operates with procedures from an analogue age. Moving from paper to electronic processes will open up countless efficiencies and opportunities for improved service delivery. The industry goal is to cut average shipment times by up to 48 hours by 2020. The one-stop e-Acceptance initiative is a step in the right direction,” added Clifford.

The new SATS’ one-stop e-Acceptance initiative not only makes processing each transaction faster and less prone to human error, it also offers cargo agents live tracking, and enhances security via the system’s ability to authenticate users. Additionally, cargo agents can now process and deliver their shipments at a single physical location.