Hermes prefers being the best in its niche

They’re not really the new kids on the block, but they are certainly the ‘niche’ ones. For UK-based Hermes neither big nor wide ranging are necessarily good.


Hermes prefers being the best in its niche


They’re not really the new kids on the block, but they are certainly the ‘niche’ ones. For UK-based Hermes neither big nor wide ranging are necessarily good. With a solitary niche focus on cargo ground handling with a slight expansion of that focus to cover cargo handling over entire airline hubs, Hermes has quietly built up a solid reputation for its quality products over the last dozen years.

Led by former cargo executives, Hermes solutions were originally designed in-house for what was at the time, Menzies World Cargo. Eventually commercialised and then spun off as an independent company, Hermes’ solutions have now found favour in a range of customers around the globe.

Speaking to Payload Asia at the recent Air Cargo Handling conference in Milan, Steve Montgomery, chief cargo officer at Hermes said Menzies Aviation is still the largest of its customers, with 31 stations while other customers include PACTL in Shanghai, Turkish handler Celebi, Toll Dnata in Australia and Iceland Air, among others. More recently Hermes won a major victory over a handful of its much larger competitors to win a contract from Etihad Cargo for the Hermes air cargo management system to run their Abu Dhabi hub.