SITA automates Bahrain airport’s staff rostering

Bahrain Airport Services (BAS) has selected air transport IT specialist, SITA, to automate staff rostering and allocation at Bahrain International Airport in a new five-year deal.


Bahrain Airport Services BAS Hani El-Assaad real-time planning tool resource management


Bahrain Airport Services (BAS) has selected air transport IT specialist, SITA, to automate staff rostering and allocation at Bahrain International Airport in a new five-year deal. SITA’s resource management system will help the ground handler achieve its objective by increasing the efficiency and productivity of its airport staff.

Salman Saleh Al-Mahmeed, acting chief executive officer, Bahrain Airport Services, said: “SITA has helped us completely transform and automate our ground handling process. We now have a powerful, real-time planning tool, which gives us the intelligence to schedule and dispatch our all our employees at the airport and make sure we have the right people, in the right place, at the right time in a constantly changing environment.”

SITA is providing BAS with a complete end-to-end solution that connects employees on the move and their mobile devices with back office systems. This ensures the ground handler can make decisions as needs change for more effective use of resources. For example if there are many aircraft arriving simultaneously, they can allocate more employees to certain tasks to improve efficiency.

Hani El-Assaad, SITA president, Middle East, India and Africa, said: “SITA’s resource management system gives Bahrain Airport Services a robust and completely automated planning solution, which they can use to accelerate decision making and deploy resources quickly based on changing needs. In fact, it is one of the key pillars of SITA’s ‘Intelligent Airport’ programme, which enables airports and their stakeholders to track, manage and share real-time information to enhance both airport processes and the passenger journey.