SITA launches Singapore command centre

SITA has opened a global command centre in Singapore for the proactive monitoring and management of its communication and IT solutions used by airlines and airports around the world.


SITA


SITA launches Singapore command centre

SITA has opened a global command centre in Singapore for the proactive monitoring and management of its communication and IT solutions used by airlines and airports around the world. This follows the opening of SITA’s first centre in Montreal last year and supports the company’s ambition to deliver ‘zero downtime’ to the air transport industry. The centre will manage systems such as airport, web and mobile check-in; aircraft communications; baggage management; and border management systems. The 24-hours-a-day, 365-days-a-year, SITA command centres are manned by teams of IT experts who have real-time visibility of the IT and communications systems in use at airports, in airlines and aircraft by SITA’s 3,200 customers around the globe. “Our decision to base our second centre in Singapore was due to a combination of SITA’s growing presence in Asia and the availability of highly skilled, multi-lingual personnel in the city,” said Dave Bakker, senior VP, SITA Global Services. “All our team members are at the very least bilingual and about 40 per cent speak Mandarin, catering for the increasing number of SITA customers in China,” he said.