LAN CARGO turns to Accenture for booking

LAN CARGO (LC), the cargo subsidiary of LAN Airlines has deployed a new cargo reservation management system with Accenture providing its cargo booking software designed for freight and logistics and acting as system integrator. As the prime system integrator for the software platform, Accenture worked with LC to deploy and maintain the new cargo booking […]


LAN CARGO (LC), the cargo subsidiary of LAN Airlines has deployed a new cargo reservation management system with Accenture providing its cargo booking software designed for freight and logistics and acting as system integrator. As the prime system integrator for the software platform, Accenture worked with LC to deploy and maintain the new cargo booking system. The cargo booking system that the carrier has deployed is part of the Accenture Freight and Logistics Software (AFLS) solution. “With this initiative LAN CARGO remains in the forefront of the industry,” said Jorge Ismael Torres, LAN CARGO’s director of Revenue Management. By increasing our capabilities and costefficiencies of our cargo reservation system we will drive growth, improve competitiveness and increase customer satisfaction,” he added. “One of the many challenges facing air cargo operators is understanding the network availability and assessing the operational requirements of a shipment at time of booking in terms of ability to deliver as promised while being able to provide value-added and cost effective options to its shippers,” saidAdriana Diener, a senior executive for Accenture’s Air, Freight & Logistics and Travel Service group. “LAN CARGO recognises this, and we are privileged to be able to provide to them the latest in cargo reservation solutions built with Accenture software.” Accenture is also providing ongoing software support as part of the contract through its Freight and Logistics Center of Excellence in Chennai, India and in San Jose, California.