The second phase includes the replacement of the previously used in-house solution “CHARMS” with the best-in-class IT solution – Cargospot – that covers all aspects of air cargo sales, reservations, pricing, management information and cargo handling, RJ said in a statement.
Cargospot is an end-to-end air cargo system developed in Switzerland and used by more than 80 international companies, airline clients and their logistics partners. Cargospot enables RJ to provide elements of e-business to its clients, such as automatic departure confirmations by e-mail and 24/7 tracking.
Implementing the system allows the airline to prepare RJ for the planned implementation of the IATA e-freight program in Jordan from 2010 onwards.
With the introduction of Cargospot, RJ has realised a much improved interface to Jordanian Customs Authorities, mandating all carriers transporting cargo into Jordan to send shipment information via Electronic Data Interchange (EDI) before the shipment arrives at Queen Alia International Airport, thus facilitating clearance and delivery of the cargo.
Two 32.2 tonne capacity A310 freighters are being operated to Damascus, Tel Aviv, Brussels, London Heathrow, Dubai, Khartoum, Athens, Larnaca, Istanbul, Cairo, Baghdad and Erbil in Iraq.
RJ also carries freight, courier packages and mail in the holds of Royal Jordanian wide-bodied passenger fleet to Cairo, Jeddah, Riyadh, Detroit, Chicago, Delhi, Colombo, Hong-Kong and Bangkok, and in the holds of the airline’s narrowbodied passenger aircraft to the 43 other destinations the airline serves.