DHL achieves Cargo 2000 Phase 2 cert

DHL Global Forwarding has achieved Phase 2 certification for Cargo 2000’s quality management system that covers the planning, control and measurement of the door-to-door process for air cargo shipments at house air waybill level. The certification is for all DHL Global Forwarding sites worldwide. The company has been working toward global Phase 2 accreditation since […]


DHL Global Forwarding has achieved Phase 2 certification for Cargo 2000’s quality management system that covers the planning, control and measurement of the door-to-door process for air cargo shipments at house air waybill level.

The certification is for all DHL Global Forwarding sites worldwide. The company has been working toward global Phase 2 accreditation since gaining certification of its initial pilot stations five years ago.

Lothar Moehle, Program Director of Cargo 2000, stated: “This achievement demonstrates DHL Global Forwarding’s commitment to improving the quality of air cargo for its customers and the value it places on the benefits of Cargo 2000’s quality system. The Phase 2 KPI improvements will help DHL and its customers enhance their processes and the overall quality of their air cargo supply chains.”

Phase 2 of the Cargo 2000 program covers all of the intermediate activities performed by freight forwarders, addressing all key milestones in the air cargo quality measurement process for door-to-door deliveries at house airwaybill level. DHL Global Forwarding currently plans, measures and reports more than 300,000 shipments per month within the Cargo 2000 quality system.

Cargo 2000 is a group of some 60 major airlines, freight forwarders, ground handlers, trucking companies and IT providers. Its members are in the process of implementing re-engineered air cargo transportation processes from shipper to consignee using Cargo 2000’s ‘Master Operating Plan’ in a bid to boost efficiencies and move to a paperless environment.