Singapore takes home top awards

Singapore scored a deuce at FAPAA’s annual awards night with Singapore Airlines Cargo and Singapore Airport Terminal Services Limited (SATS) both walking away with top honours. Th e FAPAA Award seeks to honour the best in the airfreight business as identified by the national airfreight associations through an annual survey conducted by the global auditing […]


Singapore scored a deuce at FAPAA’s annual awards night with Singapore Airlines Cargo and Singapore Airport Terminal Services Limited (SATS) both walking away with top honours. Th e FAPAA Award seeks to honour the best in the airfreight business as identified by the national airfreight associations through an annual survey conducted by the global auditing firm of Ernst & Young.

SIA Cargo took the top award for the third year in a row, after being voted number one in “Th e Best Airline Cargo Service” category by FAPAA. Th e Singapore carrier beat out second place Emirates SkyCargo and third ranked Cathay Pacifi c Cargo.

Factors that were taken into consideration when the evaluations were made include uplift and delivery as committed, track and trace capability, pre-shipment service, staff customer service and value-for- money service.

SATS on the other hand, also took top honours by winning the “Most Friendly Airport for Cargo 2006-07”. SATS was evaluated based on these criteria ¨C cargo delivery time, competitive costs, level of loss or pilferage, availability of value-added services as well as level of efficiency and customer service.

It beat Incheon and Hong Kong airports, which placed second and third, respectively.