HELLO? ANYBODY THERE?

HELLO? ANYBODY THERE? -When Airbus decided last month tosuspend work on the freighter versionof the A380 and instead focus on thepassenger version, it apparently forgotto tell the only customer for thefreighter. That was unfortunate, at least as faras UPS was concerned. The world’s largest package deliverycompany, which operates the eighthlargest airline in the world, found […]


HELLO? ANYBODY THERE? -When Airbus decided last month tosuspend work on the freighter versionof the A380 and instead focus on thepassenger version, it apparently forgotto tell the only customer for thefreighter.

That was unfortunate, at least as faras UPS was concerned.

The world’s largest package deliverycompany, which operates the eighthlargest airline in the world, found outabout the shift in priorities from reporters’phone calls.

“It certainly was not a very courteoushandling of a large customer,” saidUPS spokesman Norm Black.

Airbus agreed that “customers oughtto hear something from us, not fromthe media,” said a spokesman in theUS.

Sure! Just blame it on the mediathat somebody at Airbus has simplyforgotten to pick up the phone to tellUPS the bad news.